Current Employment Status:
Hired Full Time on Apr 8, 2021

9408d1ec808d2 0b 890 4d909ef

Customer Service

69 ID PROOF
Timeproof:
EXPECTED SALARY
Php 45,000.00/month
( $877 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $5.07 USD/hr )
EXPERIENCE OVERVIEW
4 years Customer Service / Technical Support, 1 year
BASIC INFORMATION
Age:
28
Gender:
Female
Tests Taken:
IQ
Score:  135

DISC
Dominance:32%
Influence:32%
Steadiness:27%
Compliance:10%

English
 C2(Advanced/Mastery)
Last Active:
2022-05-19
Member Since:
2020-05-07
SKILL SUMMARY

I worked in the BPO industry for 6 years as a Customer Service Representative, Technical Support Representative Tier 2, and Tier 3, Email and Chat Support Representative. I catered to US and UK accounts. I am also knowledgeable in Admin tasks as I have experience working from home as a Virtual Assistant and Appointment Setter / Customer Service Representative.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Quality Assurance
  • Telemarketing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 1 year of Office Admin and Admin (Virtual Assistant). I was mainly focused on creating sales reports based on the outcome of the sales team, encoding of active consumer outlets, also responsible for sending daily and monthly reports to the head office.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have experience in speaking and writing English for 8 years as I have worked in the BPO industry.

SKILL RATING
  • Speaking
  • Writing

Marketing & Sales
EXPERIENCE

I have 1-year experience as an outbound Virtual Appointment Setter with solar panels.

SKILL RATING
  • Telemarketing

Customer Service & Admin Support
EXPERIENCE

I have 5 years of experience as a Customer Service and Technical Support Representative. I handled US and UK accounts for Amazon and Google. I also worked as an Email and Chat Support Representative for TripAdvisor's business to business campaign.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

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