Assistant Account Manager
- Communicated with clients to ensure their needs were understood and
addressed to build strong client relationships. Managed a virtual assistant team
to ensure they fulfilled all clients' requests. Resolved clients' complaints and kept
track of all processes regarding the client's preferences. Collected and analyzed
data concerning clients' business needs and virtual assistants' skills to be ready
for possible opportunities to leverage additional tasks.
General Admin Virtual Assistant
- Provided essential customer support. Managed accounts payable and accounts
receivable using bookkeeping
meetings on clients' behalf. Acted as a virtual project manager for a client's team.
Performed data entry and research task on an as-needed basis. Managed social
media presence and content on multiple platforms. Utilized social media
analytical data and metrics to measure
content for clients.
Executive Assistant
- Optimized clients' time and priorities to help them reach their ambitious goals,
including developing and presenting plans for their professional and personal
growth. Managed calendars and scheduling, researching, planning, and
executing presentations, reports, social media communications, and internal
and external communications.
Junior Loan Processor
- Collected and processed all necessary documents for loan packages, including
credit applications, income verification, and tax
paperwork for existing and new loans to ensure clients were kept informed of
the rules and requirements. Ensured clients complied with established
regulations and law requirements. Followed up with clients to verify critical
information.
System Familiarity: Asana, Sunsama, Trello, AirTable, Quickbooks, WaveApps, Google Workspace, WordPress, Wix, Calendly, Meta Ads, Instagram Ads, Google Ads, Slack, Ring Central, Citrix, Webex, BlueJeans, HootSuite, PromoRepublic, Notion, Otter.ai, Basecamp, Dialpad, Follow up Boss, Zillow, Smartzip, Mojo Dialer, Dotloop, Docusign, MailChimp, Boomtown
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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