Charmaine
Customer Service/Virtual Assistant
Overview
Looking for full-time work (9 hours/day)
at $2.40/hour ($475.20/month)
Bachelors degree
Last Active
January 3rd, 2024 (121 days ago)
Member Since
May 2nd, 2020
Profile Description
I am an experienced customer service, technical support, back office agent and quality analyst for the last 6 years working in a BPO company. Experience includes handling online retail website (Amazon), mainly handling calls that includes billing and order status; also experienced in listening to call utterances for IVR artificial intelligence data collection. Handled a back office account for mortgage pre-loan application and customer service, applied for a Quality Analyst post after 1 year of taking calls and then became a Quality Analyst for technical support.
Top Skills
Office and Administration » Transcription
Office and Administration » Data Entry
Office and Administration » Email Management
Other Skills
E-Commerce » Inventory Management » Quality Control
Human Resources
Office and Administration » Microsoft Excel
Office and Administration » Travel Planning
Real Estate » Appointment Setting
Office and Administration » Personal Assistant
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Porac, Pampanga
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 38%
- Influence: 25%
- Steadiness: 18%
- Compliance: 18%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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