Customer Service Manager for Shopify, eCommerce

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

December 15th, 2024 (yesterday)

Member Since

November 30th, 2012

Profile Description

With over 9 years of experience as a Customer Service Associate in eCommerce (Shopify, WordPress) and 3 years in Customer Service Support focusing on technical assistance and sales, I bring a strong skill set in handling customer interactions and ensuring client satisfaction. I am well-versed in a variety of tasks, including appointment setting, data entry, email management, and escalation handling, ensuring efficient, organized workflows and successful resolution of complex customer issues.

Additionally, I have previous experience as a university teacher, demonstrating strong communication and instructional skills. I am committed to delivering quality results, fostering positive relationships, and continuously improving processes to enhance customer and client experiences.