I started my career as a Call Center Agent four years ago where I performed customer service representative duties, assisting customers in their billing questions, and offering available promotions. And then I became a Live Chat Operator/Lead Generator which provides assistance in booking an appointment to view or evaluate a property in the United Kingdom.
I also have 2 years of experience as a Lead Generator/Chat Support via Shopify and Zendesk for customers inquiring about their orders and update of deliveries with affiliated delivery companies.
I understand that you're looking for someone with strong process improvement skills. Overall, due to my strong background and achievements in successfully identifying gaps and creating efficiencies, I am confident I'll be able to help you and succeed in this role you're hiring for.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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