CS Manager|Team Lead|VA| Admin Support|Community Moderator

Overview

Looking for full-time work (8 hours/day)

at $16.00/hour ($2,816.00/month)

Bachelors degree

Last Active

May 2nd, 2024 (3 days ago)

Member Since

April 27th, 2020

Profile Description

I am dedicated to realizing my career ambitions and applying the skills honed through my experiences with BPO companies and Upwork (formerly oDesk). My unwavering commitment stems from my desire to provide a comfortable life for my daughter while nurturing her growth within the confines of our home.

With over a decade in the industry, my primary goal is to enable the success of customers, clients, and companies alike. I place utmost emphasis on ensuring their contentment and consistently delivering services that exceed their expectations.
My passion lies in supporting individuals and guaranteeing clients' needs are met and surpassed. A rapid learner, I am resolutely devoted to my work, possessing a range of skills and a capacity to operate with minimal supervision.

Loyalty, integrity, and self-discipline underscore my work ethic. I eagerly anticipate establishing a long-term partnership with a company that values my dedication and proficiency.

My expertise spans various domains, including:

- Community Management and Content Moderation
- Customer Service and Support
- Live Chat Support
- Email/Ticket Management
- Virtual Assistance
- Order Processing and Fulfillment
- Web Research and Data Entry
- Training
- Sales and Telemarketing
- Appointment Setting
- Social Media Management
- Real Estate- Staffing and Recruitment
- Influencer/Blogger Outreach
- Team Management

Online work is pivotal to me. Employ me, and rest assured, your business will be well-managed. This is my livelihood, and I am resolute in validating the worth of every cent invested in my services.

My familiarity extends to an array of software tools, including:

Zendesk
Desk
Groove
ReAmaze
Freshdesk
Gorgias
Gmail
YahooMail
Webmail
Shopify
Fishbowl
Shipping Easy
Falcon
Shipwire
Traveling Mail
Amazon Seller Central
LiveChat
Olark
Zopim
Rackspace
>Skype
Slack
Magic Jack
Google Documents
Evernote
Windows Office
Dropbox
Backerkit
Kickstarter
Celery
ScheduleOnce
PayPal
Klarna
Chargeback
Hubspot
Bitly
Trello
PDFfiller
Podio
Adobe Sign
Refersio
 Zoom
Google Meet
 JoinMe
Asana 
Guru
Maropost
Clickbank 
DocHub

Whether collaborating with startups or established corporations, I thrive in both realms, confident in my ability to excel.

I offer a flexible commitment of 25-50 hours or more if needed, adapting seamlessly to various schedules and time zones: EST, CST, MST, PST, HST, and AKST.

You may also check my Upwork Profile here: Upgrade to see actual info

God bless!