Shopify VA | Customer Support | Personal VA

Overview

Looking for part-time work (4 hours/day)

at $6.82/hour ($600.00/month)

Bachelors Degree

Last Active

May 28th, 2024 (3 days ago)

Member Since

April 25th, 2020

Profile Description

I am currently working as a Legal Intake Specialist in a law firm in Atlanta, Georgia. Before working as an intake specialist, I was a Shopify Guru on support with E-commerce experience for 3 years. I'm someone who always works with integrity and productivity.

If you need someone who has an in-depth understanding of how Shopify works, then you may want to send me a message.

I was also a legal intake specialist in a law firm based in the USA where we answer calls from potential clients and assist them with their inquiries and cases, and making sure to get all the information we need so our firm can help them with their cases. 

My skills as an E-commerce Shopify Virtual Assistant:

• Store setup
• Product listing
• Product research
• Order processing
• Handling refunds
• Invoicing
• Shipping
• Report
• Dropshipping
• Sales channel
• Theme editor (basic coding)
• Domains (setup)
• Shopify Apps
• Graphics (sales banner, image editing, logo design)

Apps that I can use:

• Canva (editing image, creating logo or banner)
• Trello (for organizing tasks and projects)
• Excel
• Powerpoint
• Google Docs
• FreshDesk (for email support)
• Zendesk (for email support)
• HelpScout (for email support)
• FreshCaller (for call support)
• Basecamp

Other skills and things about me:

• I love everything about Upgrade to see actual info gives me everyday learning and I'm very passionate about learning everything about E-commerce
• I have a strong background in Customer Service(phone, chat, email). I worked in the industry for almost 6 years (including Shopify support) and I love the feeling of being able to help people out
• Data entry
• General Admin
• Has knowledge of the recruitment process
• Basic video editing skills