Executive Assistant| Social Media Manager

Worked on a Digital Marketing Agency for 5 years. My task revolves on Planning, Launching, Monitoring and produce accurate reports on our campaigns Ads.

I was responsible for ensuring the smooth operation of day-to-day office activities. I handled a variety of administrative tasks, including managing calendars, scheduling meetings, answering phone calls, and organizing office supplies. I also assisted in preparing reports, coordinating internal communications, and maintaining filing systems—both digital and physical—to ensure efficiency.

I'm a versatile Virtual Assistant with a strong background in providing high-quality administrative and personal support. With a passion for helping businesses and entrepreneurs stay organized, I offer a broad skill set in tasks ranging from calendar management and customer support to social media management and project coordination. I pride myself on being highly organized, detail-oriented, and efficient, and I thrive in fast-paced environments where I can take on multiple tasks and responsibilities. My goal is to provide seamless support that allows my clients to focus on what they do best, while I handle the logistics and day-to-day tasks that keep things running smoothly.

With hands-on experience running paid campaigns across platforms like Google Ads, Facebook, Instagram, Youtube and Tiktok, I’m eager to bring my expertise in driving results through strategic, data-backed advertising.

I’m proficient in using tools such as Google Ads Manager, Facebook Ads Manager, and Google Analytics to monitor performance, optimize strategies, and deliver measurable outcomes. My creativity shines through in crafting compelling ad copy and eye-catching visuals, and I’m always exploring new opportunities with emerging platforms like TikTok and YouTube to keep campaigns fresh and engaging.

Before transitioning into a Virtual Assistant role, I gained valuable experience as a Customer and Technical Service Representative in the BPO industry. In this fast-paced environment, I honed my skills in problem-solving, customer support, and technical troubleshooting. My responsibilities included addressing customer inquiries, resolving technical issues, and providing clear, concise guidance to ensure customer satisfaction. I developed strong communication skills and the ability to stay calm and focused under pressure while managing multiple customer requests. This experience taught me how to effectively handle various challenges and find solutions quickly, all while maintaining a positive customer experience. The knowledge and skills I gained in this role have been invaluable as I transitioned into my work as a Virtual Assistant, where I continue to apply my customer service expertise to assist clients with their unique needs.

I have hands-on experience managing Google Ads campaigns from start to finish. My role involved collaborating on creative development, ensuring the ad creatives aligned with campaign objectives and brand guidelines. I was responsible for publishing the ads, closely monitoring their performance, and making real-time adjustments to optimize results. Additionally, I provided detailed performance reports, analyzing key metrics to inform future campaign strategies.