Hello! I'm John Carlo Padua, your Medical VA from the Philippines. I've been working in the US Healthcare industry for over 4 years now. My experience is not limited to patient scheduling, insurance verification, claims submission, and initiating prior authorization.
EMR/EHR utilized:
Office Ally, DrChrono, Tebra, Lytec and Elation.
Payer portals: Availity, UHC, Noridian, Medicaid, etc.
Experience: 6 months - 1 year
Submitting claims accurately to ensure timely reimbursement, and also have a strong ability to analyze claim denials, identify issues, and make the necessary corrections.
Experience: 1 - 2 years
If needed, initiating Prior or Retro Authorization for specific services to ensure all requirements are met for coverage.
Experience: 1 - 2 years
Verifying insurance through payer portals or outbound calls to ensure accurate and up-to-date coverage information. Also ensuring that patient details are correctly recorded and updated.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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