Mary

Customer Service and Workforce Specialist

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($599.98/month)

Bachelors degree

Last Active

June 4th, 2024 (13 days ago)

Member Since

April 23rd, 2020

Profile Description

Ability to manage multiple tasks simultaneouslyStrong English communicationProblem solver with exceptional attention to detailCompetent in adapting to dynamic situationsProficient in Microsoft Office applications (Word, Excel and Powerpoint)Knowledgeable in CRMs (Zendesk, ReAmaze, Microsoft Dynamics and Bliss) and PMS (Oracle and Colleague Advantage)Proficient in Talkdesk (CCaaS platform)

Top Skills

Marketing » CRM » Microsoft Dynamics 365

Experience: 2 - 5 years

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Project Management » Trello

Experience: 1 - 2 years

Other Skills

Marketing » CRM » Zendesk

Experience: 1 - 2 years

Customer Support

Customer Support » Phone Support » English Speaking

Advertising » Facebook Ads

Real Estate » Appointment Setting

Customer Support » Social Media Moderation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Calendar Management » Scheduling

Experience: Less than 6 months

Human Resources » Workforce Management

Experience: Less than 6 months

Basic Information

Age
27
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  105
DISC
Dominance: 31
Influence: 25
Steadiness: 26
Compliance: 18
English
C2(Advanced/Mastery)
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