Current Employment Status:
Hired Full Time on Jan 26, 2024
Overview
Looking for full-time work (8 hours/day)
at $7.70/hour ($1,355.20/month)
Bachelors degree
Last Active
April 26th, 2024 (yesterday)
Member Since
November 13th, 2012
Profile Description
With proven experience as a virtual assistant, customer support as well as a manager handling ten agents. My skills are as follows:
-order fulfillment: Oberlo and Dropified
-contacting and dealing with suppliers/agents
-refunds
-Stripe and paypal disputes and chargebacks
-updating inventory
-order tracking and editing of orders
-social media
-creating and updating
-creating SOPs or guidelines which serves as a knowledge base for the usual workaround
-MIDJOURNEY, CHATGPT ad
-updating html
-translation of website to other languages
-uploading tracking numbers
-filing DMCA on
-invoicing
-return shipping labels
I also have a profound knowledge with the following which allows me to create reports, inventory, and other stuff that needs to be updated on a timely m
-Excel/Spreadsheet
-Google docs and sheets
-Word
Top Skills
E-Commerce » Shopify
Experience: 5 - 10 years
-order fulfillment: Oberlo and Dropified -email support: Helpscout, Zendesk, Freshdesk, Gorgias, Groove, ZOHO -contacting and dealing with suppliers/agents -refunds and discounts -bank, Stripe and p aypal disputes and chargebacks -invoicing -updating inventory -order tracking and editing of orders -social media (facebook and instagram) business management -posting of ads on FB and IG -DMCA or copyright infringement -creating and updating email templates or macros -creating SOPs or guidelines which serves as a knowledge base for the usual workaround
Customer Support » Email Support
Experience: 10+ years
I have more than 10 years of providing quality customer service through email. >Focused on achieving a win win solution >problem solver >dependable >attentiveness and patience to listen and provide the best resolution >clear communication skills >persuasion skills >empathy and personalized touch for every reply >Ability to use positive language >product knowledge >Creativity and resourcefulness >goal-oriented >people-person
Other Skills
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tarlac, Tarlac
- Tests Taken
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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