eCommerce brands lose thousands monthly to chargebacks and PayPal disputes, most of it preventable.
help DTC brands win disputes, recover revenue, and protect their payment accounts before ratios hit danger zones.
With 4 years managing high-volume Shopify stores and dropshipping operations, I know exactly what card networks and PayPal need to rule in your favor and I build evidence packages that deliver it.
What I do for you:
Chargeback Representments - Network-ready evidence packages for Visa, Mastercard, and Amex (tracking, order proof, customer comms, device data, policies)
PayPal Dispute Resolution - Fast, accurate handling of Item Not Received and Significantly Not as Described claims
Ratio Monitoring & Risk Control - Dispute ratio tracking with proactive actions to keep your accounts safe
Prevention & Workflow Fixes - Refund strategy, front-end filters, and process tightening to stop disputes before they start
Tools I work with:
Shopify
PayPal
Stripe
Airwallex
Klarna
Gorgias
Zendesk
Freshdesk
Spreadsheets
Slack
Notion
Send me your dispute snapshot and I'll identify your quickest wins within 24 hours.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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