Customer Service Representative | Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($599.98/month)

Bachelors degree

Last Active

April 20th, 2024 (13 days ago)

Member Since

April 20th, 2020

Profile Description

I have experience of more than 2 years of a customer-facing role and also handling customer calls, chat, and email communications. Whilst carrying out my duties I am always solution-oriented and trying to go above and beyond what is expected. While dealing with dissatisfied customers, and angry customers I always manage to resolve ant issues competently concerning company policies.
I have extensive experience in the field of customer service rep and technical support representative.

I am dedicated, hard-working, a fast learner, loyal, and a team player individual. 
I strive for a positive workplace but I can also work under pressure.
I am a self-motivated person and I try to exceed my superior's expectations with high-quality tasks. I love working and collaborating with different types of people because I learn new things from them. 

My Soft Skills: 
* Communication Skills
* Teamwork
* Adaptability
* Attention to details
* Time management
* Decision-making
* Organizational
* Stress management

My Hard Skills:
* Customer Support
* Travel Management
* Email Management
* Sales Chat Specialist
* Tech-Savvy
* Prior Authorization
* Data Entry/Research

Tools: Google suites: Google Sheets, Gmail, Outlook, Google Docs, Google Slides, Google Drive, Hangouts, Google Calendar, Spreadsheets
MS Office: Microsoft Excel, Microsoft Word

If my profile is fit for the job, I am just one invitation away.

Regards,
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