Shara

Customer Support|Admin Tasks|Data Entry|Email Management

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Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Bachelors degree

Last Active

May 3rd, 2024 (yesterday)

Member Since

April 16th, 2020

Profile Description

A detail-oriented professional adept at delivering top-notch administrative and customer service support, proficiently managing de-escalation and handling calls. With nearly three years of experience in the BPO industry, consistently meets deadlines with ease and utilizes strong organizational skills to streamline processes and enhance efficiency.

Proficient and dedicated customer support professional with expertise in email management, calendar coordination, and proficiency in CRM software. Skilled in MS Office and Google Suites, adept at data entry, online research, and task management. Experienced in order processing, reservations/bookings, and providing comprehensive administrative support.

Tools: Slack, Trello, Intercom, Zendesk, Salesforce, Yodel, Confluence, Calendly, Google Docs, and MS Office, I'm equipped with the necessary technical skills to excel in diverse online work environments.

Currently seeking a part-time role to apply my skills in a dynamic environment alongside my full-time position. Let's work together!

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Office and Administration » Data Entry

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 1 - 2 years

Other Skills

Customer Support » Chat Support

Experience: 1 - 2 years

Customer Support » Sales Support » Hotel Booking

Experience: Less than 6 months

E-Commerce » Order processing

Experience: 1 - 2 years

E-Commerce » Product Research

Experience: Less than 6 months

Office and Administration » Administrative Support

Experience: Less than 6 months

Office and Administration » Leadership

Experience: Less than 6 months

Office and Administration » Decision Making

Experience: Less than 6 months

Office and Administration » Quality Assurance

Experience: 6 months - 1 year

Marketing » Telemarketing » Outbound Calls

Experience: Less than 6 months

Basic Information

Age
29
Gender
Female
Website
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Address
Dumaguete City, Negros Oriental
Tests Taken
IQ
Score:  122
DISC
Dominance: 9%
Influence: 7%
Steadiness: 43%
Compliance: 41%
English
C2(Advanced/Mastery)
Uploaded ID
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