Customer Support & E-commerce VA | 15 Years Experience | Dro

Overview

Looking for full-time work (10 hours/day)

at $4.12/hour ($1,000.00/month)

Bachelors degree

Last Active

May 28th, 2026 (7 days ago)

Member Since

November 6th, 2012

Profile Description

Hi! I’m a highly experienced Customer Support & E-commerce Virtual Assistant with 15 years of working online across different industries. I specialize in dropshipping operations, customer service, order processing, and inventory management, particularly for Walmart and Amazon stores.
I’m reliable, fast, and easy to work with, the kind of VA you can confidently trust to run daily store operations with accuracy and professionalism.
 My Core SkillsCustomer Service (Chat / Email / Tickets)Freshdesk (experienced)Professional and friendly customer communicationHandling complaints, refunds, cancellations, and escalationsManaging large customer volume while maintaining qualityE-commerce / Dropshipping SupportOrder processing (Walmart, Amazon, BuyBog)Tracking shipments & updating customersCreating cases with carriers & marketplacesChecking profits, sales reports, and inventoryResolving order issues (delays, OOS, wrong item)Supplier communicationGeneral Virtual AssistanceFast & accurate Data Entry (65–70 WPM)Google Workspace (Docs, Sheets, Drive)Slack ---------- (task management)File organization & admin supportResearch / product checksReport creation
 Why Clients Choose Me15 years experience: I work independently with minimal supervisionFast learner: quick to adapt to new tools and systemsReliable & honest: no missed deadlines, no excusesDetail-oriented: very careful with data and order informationCalm under pressure: able to handle customer issues professionallyStrong work ethic: consistent performance even during busy seasons
 Availability10 PM – 6:30 AM PH time (Night shift)Weekends free for extra workCan take part-time or full-time rolesCan assist during peak seasons or urgent tasks
 What You Get When You Hire MeA dependable, experienced VA who:
Improves your customer satisfactionKeeps your store running smoothlyMakes sure orders are processed on timeReduces your workload and stressCommunicates clearly and consistentlyIf you're looking for a long-term VA with solid experience in customer service, dropshipping support, and e-commerce operations, I’d love to be part of your team. Let’s work together!