Current Employment Status:
Hired Full Time on Nov 13, 2020
Looking for full-time work (8 hours/day)
at $7.00/hour ($1232/month)
May 23rd, 2023 (6 days ago)
April 9th, 2020
Hi, I am
Thanks for taking time to view my
In an industry where competition is tough, optimal profitability and providing an outstanding customer service are the two things that set apart the men from the boys. Almost everyone offer the same product. By having a group of people who truly understand the business and by having a solid customer service function puts an organization in a strategic position to be on top.
Having said that, I am happy to offer you my services to help your company and its customer services function achieve its goals.
My services are Phone call support,
I am a freelancer with more than 12 years experience in the BPO Customer Service Industry.
I currently have about 3500+ working hours for 6 E-commerce companies over the past 6 months and have learned and helped these companies in increasing their profitability and also by ensuring positive customer experience is observed at all times. I have used various tools such as Gorgias, Gsuite, FreshDesk, Zendesk, Magento, Shopify, ShopBase, ShipStation, ChargeDesk, SnapEngage, Googlesheet and more.
I have undergone various customer services training and applied them all in my day to day tasks. Excellent communications skills and negotiation skills are among the top skills that I have. As an effective team player, I am able to collaborate with various stake holders which made a great impact in the success of the projects that I have handled. Having a solid integrity and passion at work helped me achieved my goals in all the organizations that I have worked with.
Please feel free to contact me so I can discuss further the things that I can bring in to your organization.
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