Roselyn
Experienced CSR Manager, Dispute Specialist, Admin Assistant
Overview
Looking for full-time work (8 hours/day)
at $10.00/hour ($1,760.00/month)
Dr. Carlos Lanting College
Last Active
March 22nd, 2024 (35 days ago)
Member Since
April 8th, 2020
Profile Description
Has strong and extensive background in Customer Service and was a Team Leader of a big E-comm company based in the US.
Fluent in writing and communicating in English. Skilled in using Shopify, Woocommerce, Freshdesk, Zendesk, Helpdesk, LiveChat, Gsuites, Active Campaign, and different soft dialers used for outbound and inbound calls.
Wide experience with Google Meet, Zoom, and Slack. A customer service expert on phones,
Helping customers is my passion and I believe that understanding their needs is essential to achieving a great customer experience. Answering inquiries about products and services and offering recommendations on other information helps attract new customers.
Seeking improvement and striving to provide better resolution is the key to becoming world-class customer service.
Top Skills
Customer Support
Customer Support » Email Support
Customer Support » Phone Support
Other Skills
Marketing » Copywriting
Office and Administration » Microsoft Excel
Customer Support » Phone Support » English Speaking
Office and Administration » Email Management
Marketing » Content Creation » Blogging
Advertising » Facebook Ads
Customer Support » Forum/Community Moderation
Customer Support » Content Moderation/Management
Office and Administration » Translation
Office and Administration » Data Entry
Office and Administration » Travel Planning
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Calamba City, Laguna
- Tests Taken
- IQ
- Score: 135
- English
- B2(Upper Intermediate)
- Uploaded ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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