• Cold Calling / Appointment Setting (Real Estate, B2B, Dental Groups - 3 years)
• BPO Customer Service (4 years)
• E-commerce Lead Sourcing / Outbound Prospecting |
• Audio Transcription (2 months)
• Training and Coaching (1 year)
• Teaching and Tutoring (2 years)
TOOLS (I have used):
• Dialer/VOIP: CallTools, Mojo Dialer, Ring Central, RESimpli Dialer, Batch Dialer, REDX/Vortex, PhoneBurner, OpenPhone, Dialpad,
• CRM: Podio, CINC, CHIME, LionDesk, FlipPilot, Constant Contact, Real Geeks,
• Outbound Prospecting: (SMS) Smarter Contact, Launch Control
• Google Workspace, Slack,
• Various CRMs and dialers in the BPO (Avaya, Citrix, inContact, EZR, etc.)
** COLD CALLING / APPOINTMENT SETTING / TRAINING **
-Real Estate in CA, MI, NC, LA, FL, UT, CO, and the Greater Toronto Area (3 years)
-Set up to an average of 3 daily appointments out of
-Achieved being a top performer in a multinational survey account (B2B) and got promoted as a Trainer after a month (1 year)
** SKIPTRACING / LEAD GENERATION **
-Tools: Batch Skip Tracing, Propstream, REIPro, My +plus leads (Pre-foreclosure), Zillow
** CUSTOMER SERVICE **
With my 4 years of experience in Customer Service, I was able to balance multiple tasks and efficiently resolve various concerns of different types of customers in the US via phone,
As I have gained all these skills, I believe that I am uniquely qualified to take on the challenges of a VA position and be an additional Rockstar to your team.
** OUTBOUND PROSPECTING / DATA ENTRY / INTERNET RESEARCH **
-E-commerce
-Tools: ContactEcom,
** TEACHING / TUTORING* *
-License No.
-Preschool (2 years)
RESUME:
LINKEDIN:
Internet Speed: up to 300 mbps upload & download (Globe Fiber)
Back up: Prepaid WiFi (PLDT) and mobile data
Laptops: i3 12 gb RAM and i3 4 gb RAM (back up)
Desktop: i5 8 gb RAM and another secondary monitor (dual)
Noise-canceling headset: Over-ear headphones
Noise-canceling tool and mic: Exochos Pro Soundcard and Krisp
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.