Customer Support and E-commerce Specialist with 7+ years of experience supporting high-volume customer operations across Walmart, Sam's Club, Lyft, and Shopify-based businesses. Experienced with Zendesk, Shopify, Amazon Seller Central, CRM systems, and order management. Proven track record of maintaining 90–95% CSAT while efficiently resolving complex customer issues. Also brings 3 years of digital campaign management experience supporting global brands.
Experience: Less than 6 months
Managing orders, returns, and customer inquiries end to en
Experience: 2 - 5 years
Handled 80–120+ customer interactions daily across email, chat, and outbound calls for major accounts including Sam’s Club, Walmart, and Lyft.
Experience: Less than 6 months
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