4fc4d1d0b8 e0089 90d28

Customer Service Expert/Tech Support/Cold Caller

99 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

June 15th, 2023 (101 days ago)

Member Since

April 7th, 2020

Profile Description

Are you looking for a tech savvy person who can provide timely support to your clients?
Need someone who has an expertise in providing excellent customer support with a technical background?
Please read on.
I have over 10 years of experience in Customer Service in various BPO Upgrade to see actual info my most recent job, I was a Billing Specialist for an Australian Telecommunications Company for more than 5 years and was cross-trained to handle Technical Support and later on, became an expert in Mobile Troubleshooting. I assist customers over the phone and email, and use Jira ticketing system to escalate complicated issues by creating and updating tickets.
I also have 3 years of experience in e-Commerce Industry. I handled concerns regarding fraudulent activities, reports, and reviewing negative feedback. Part of my job was to handle technical support. When the client was having issues logging in to their account of if the website is not working on the browser they were currently using.
Here are some of the skills I can contribute to be an asset to your company:
? Excellent problem-solving skills? Attention to detail and can work independently? Strong communication skills (verbal and written, C2 Level in English Language)? Phone ethics? Tech Savvy? Technical Support? Product Research? Virtual Admin Support? Data Entry? Order fulfillment

If you want to see if I am a good fit for the position, just send me a job invitation so that we can talk about how I can help your company.

Top Skills

Customer Support

Customer Support » Phone Support

Other Skills

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Office and Administration » Data Entry

Customer Support » Technical Support

Office and Administration » Email Management

E-Commerce » Inventory Management » Quality Control

Office and Administration » Translation

Customer Support » Email Support

Customer Support » Social Media Moderation

Real Estate » Appointment Setting

Customer Support » Forum/Community Moderation

Marketing » Content Creation » Proofreading

Customer Support » Sales Support

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
General Santos City, South Cotabato
Tests Taken
DISC
Dominance: 43%
Influence: 27%
Steadiness: 18%
Compliance: 12%
English
C2(Advanced/Mastery)
Uploaded ID
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