Administrative VA/ Scheduling Coordinator/ Team Lead/ CSR

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Overview

Looking for full-time work (8 hours/day)

at $8.31/hour ($1,600.00/month)

Bachelor's degree

Last Active

June 25th, 2026 (yesterday)

Member Since

April 2nd, 2020

Profile Description

Results-driven Team Lead and Virtual Assistance with over 9 years of combined experience in team leadership, healthcare scheduling, customer service, sales, recruitment support, and technical support. Proven ability to manage and coach teams, oversee daily operations, and maintain high service quality across multiple accounts. Extensive experience in patient scheduling and referral management, EMR/Epic systems, and coordination with healthcare providers, billing teams, and legal partners. Adept at handling escalations, optimizing workflows, and ensuring compliance with company policies and data privacy standards. Recognized for strong communication skills, problem-solving abilities, and a commitment to delivering efficient, client-focused solutions in both office-based and remote environments.

Top Skills

Customer Support » Healthcare

Experience: 2 - 5 years

I have 3 years of experience in Healthcare (Physical Therapy Setting)

Office and Administration

Experience: 2 - 5 years

Office and Administration » Team Leadership

Experience: 2 - 5 years

Other Skills

Customer Support » Phone Support

Office and Administration » Email Handling

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: 2 - 5 years

Customer Support » Healthcare » Electronic Health Record

Experience: 1 - 2 years

Customer Support » Technical Support

Basic Information

Age: 37

Gender: Female

Website: Sign Up with Pro Account to View

Address: Tagum, Davao del Norte

Tests Taken: IQ
Score: 147: DISC
Dominance: 34 %
Influence: 15 %
Steadiness: 28 %
Compliance: 23 %: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”