FREELANCER/CUSTOMER SERVICE REPRESENTATIVE

Overview

Looking for full-time work (8 hours/day)

at $6.60/hour ($1,161.60/month)

Associates degree

Last Active

April 28th, 2024 (13 days ago)

Member Since

March 28th, 2020

Profile Description

Been in a different kind of industry. **Starting with one of the International Manufacturing Japanese Company I worked with as a QA Visual Inspector, QA Acting Team Leader and Admin Staff as a QA & INSPECTION Process Trainer. There's a lot of responsibilities I handled those times and I take note some of those. - Production planner wherein I'm in-charge in monitoring the needed number of production output to meet the necessary shipments on time in the absence of the Team Leader. (QA Acting Team Leader)- Actual packaging of different product model vs packaging process and strategy.- Sending daily reports through email to my direct superior regarding for the whole day accomplishments. It also includes creating email asking for a certification and re-certification of new and old employees to the Department Heads specifically Inspection Department and QA (Quality Assurance Dept) wherein I need to send a cc or carbon copy to the company's president and vice president which is a Javanese nationals.On this responsibility, I'm able to develop my skill regarding email content writing and professionally communicating with the top management through email.- Responsible in preparing and filing record of all trainees regarding their certification( new employees ) and re-certification (old employees). Employees I'm conducting training to includes ( operators, inspectors, group leaders, Engineers, Supervisors, Assistant Supervisors and Managers ).on this duty I'm able to develop the skill of  proper and professional communicating with a different kind of people and became an expert in filing and arranging training records both hard and soft copies with the use of Microsoft Office like word (certifications & examinations), excel ( tabulated employee records), power point ( slide presentation ).-  Scheduling or in-charge for manpower allocation on each sub-department. Which means that I am the one who is preparing daily work schedule of QA Inspectors to meet the necessary production versus the scheduled shipment each day.- Monitor the needed number of production output to meet the necessary shipments on time.where I gained the skill of being expert for work plans and priorities versus the needed production and still meeting the standard procedure to ensure the best quality of the products. My detailed duties and responsibilities is available on my updated resume. But overall, this is a combination of Administrative and Production Role.** I'm a Customer Service and Technical Support Expert with more than 8 years of BPO experience. I've trained in healthcare, financial, telcos and sales in different lines of businesses like T-Mobile, Macy's, and Sprint. Some of my responsibilities are:   - Helping customers understand billing issues/concerns. Communicating/talking with their respective Banks for their Bank Account concerns.online.   - Tracking the delivery and shipment of the products by directly communicating with the delivery services companies like UPS, USPS & FEDEX.     - Partnering to other department or manufacturer and transfer customer if needed.                 ** I'm a Freelancer too, a Digital Marketer who is helping dentist/dental clinic CEOs and Coaches in generating more leads and increased profits with the use of Digital Marketing Strategies** My current job is as a Customer Service Representative in Lead Generation for Healthcare Accounts specifically a Pharmacy Service. So our target market is those at old aged or the Elderlies. I'm able to develop more patience, especially in talking or communicating with them. Been a top agent and top seller since I'm able to turn those prospect leads into a sale. And this sales experience I have will make me the right person to turn leads into potential clients and have scheduled appointments.I'm known for my strong work ethic, integrity, and positivity.I'm thrilled about this opportunity to simplify and streamline your business. My complete work experiences and tasks is all available on my updated resumeI'm eager to hear from you!