Hannah

Senior Customer Success Manager

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Overview

Looking for full-time work (8 hours/day)

at $8.94/hour ($1,573.44/month)

Bachelor's degree

Last Active

May 3rd, 2024 (2 days ago)

Member Since

March 26th, 2020

Profile Description

9 collective years in the Business Process Outsourcing, Real Estate Management and Digital Marketing industries.
Area of Expertise:*Customer Care Training*Customer Care voice, chat and email management*Lead Generation & Data Mining*Campaign 
*KPI Analysis*Module Creation*Hiring and Retention*Market & Customer Research*Contact Information Research
*Social Media Account Management*Subscription/Billing setup*Data Analysis & Data Entry (60 WPM at 90%+ accuracy)*Knowledge of Geographical Locations, especially the USA and Australia*Various Admin Task/Web Research "UNDER THE SUN" across different industries

Experienced on the below systems:
Asana
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Chatfuel
Intercom
Manychat
Zapier
Stripe
Canva
Hubspot
Calendly
Shopify
Gorgias
Mailchimp
Postman
Gmail
Outlook
Slack<8efe80624d780eba0c6493ec45140364>Facebook Messenger<8efe80624d780eba0c6493ec45140364>Facebook Business Manager
Notion
Datastudio
Cobrowse
Zoom
Google Sheets/Docs/Slides
Microsoft Word/Excel/Powerpoint

Top Skills

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

Other Skills

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Human Resources

Office and Administration » Transcription

Office and Administration » Travel Planning

Basic Information

Age
31
Gender
Female
Website
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Address
Davao City, Davao del sur
Tests Taken
IQ
Score:  110
DISC
Dominance: 25%
Influence: 7%
Steadiness: 28%
Compliance: 40%
English
C2(Advanced/Mastery)
Uploaded ID
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