Copy Editor|Chat:Phone:Email Support | Quality Assurance

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 20th, 2024 (7 days ago)

Member Since

March 26th, 2020

Profile Description

Need someone with years of experience as a Customer Service Expert, including experience as a Quality Auditor? I can offer that to you.
With over 5 years of experience in providing exceptional support through chat, phone, and email, I am confident in my ability to contribute effectively to your team.

Key Qualifications:
1. Customer Support Expertise: 
As a seasoned customer service representative, I have successfully assisted clients across various industries. Whether it’s resolving technical issues or addressing financial inquiries, I thrive in providing prompt and accurate solutions.
2. Quality Auditing and Error Detection: 
During my 2 years as a copy editor and quality auditor, I developed a keen eye for identifying errors and inconsistencies. My attention to detail ensures that every interaction with customers is error-free and professional.
3. Zendesk Proficiency: 
I am highly proficient in using Zendesk, allowing me to manage tickets efficiently, track customer inquiries, and maintain a high level of customer satisfaction.
4. Adaptability and Quick Learning: 
Technology evolves rapidly, and I pride myself on my ability to quickly learn and adapt to new tools and technologies. I am confident that I can contribute effectively to your team’s success.

Industry-Specific Experience: My expertise extends beyond general customer service. I have worked closely with healthcare providers, handling claims, member eligibility inquiries, and benefit-related questions. Additionally, I am well-versed in financial account support, ensuring seamless interactions for clients.

Why I’m the Perfect Fit: My combination of experience, skills, and dedication makes me an ideal candidate. I am committed to exceeding expectations and delivering exceptional service to every customer and client I interact with.