Lorsan Consumer Goods Trading
November 2021 – Present
General Manager
- Prepare and manage complete bidding documentation in compliance with client and regulatory requirements.
- Develop and issue Requests for Proposals (RFPs) and Requests for Quotations (RFQs) to prospective clients.Outsource products within the budget range of the capital per item
- Negotiate pricing, terms, and conditions with suppliers and clients to ensure cost efficiency and profitability.Prepare invoices of items delivered to client
- Coordinate, process, and monitor the timely delivery of goods to clients.
- Prepare and issue accurate invoices for delivered items and ensure proper documentation.
- Manage accounts receivable, including follow-ups and collection of client payments.
- Source and outsource products within approved capital and budget constraints per item.
Trust and Safety Associate for a US Social - Gaming App
- Monitor our player report system and resolve player reports. These reports may contain extremely sensitive content.
- Interact directly with players via our dedicated channels to help resolve reports
- Use CRM tools to respond to and resolve player reports
- Work closely with our Customer Support and Live-Operations team to resolve challenging guideline violations or implement new Trust & Safety policies
- Come up with feedback and suggestions on how to improve our Trust & Safety processes
- Identify possible abuse vectors in new features and come up with ways to mitigate or eliminate them
Content Moderation Associate ( Marketplace Quality ) for an E-Commerce platform
- Perform manual moderation functions for incoming ads
– community reports and pro-active initiatives
- Perform front-end QA checks for ads that have been posted
- Provide reports on front-end QA check findings to Lead
- Perform calibrations with Lead for updates on ad rejection policy and workflows
- Identify & prevent gamers from the platform
- Ability to use moderation systems in performing manual moderation & QA checks
- Analyze reports coming from MX Content Manager/MX Content Senior Associate in performing QA checks
- Provide feedback to MX Content Senior Associate Lead on ads being screened
- Train new hires
Community Forum Moderation
- Responsible for managing website content through a website content management system.
- Makes sure that all the posts for approval are being reviewed carefully before being posted in the forum- Resolves all reported comments or threads that might harm the community ( forum )
Advertising Operations Associate
- Responsible for uploading, editing, and publishing ads for a major global jobs board.
Data Collection Associate
- Responsible for the collection of target data as required in assigned projects or tasks
- Responsible for data researching of evidence or data submitted to prove that the data submitted is accurate
- Contact Collections projects that includes looking for the direct
Experience: 2 - 5 years
Performed manual content moderation and front-end QA checks for marketplace ads, ensuring compliance with platform policies. Identified and flagged violations, provided QA reports, supported workflow calibration updates, and assisted in training new hires. Collaborated with leads to improve moderation accuracy and prevent policy breaches.
Experience: 2 - 5 years
Advertising Operations Associate (Oct 2018 – Feb 2019) Managed uploading, editing, and publishing of job advertisements on a global job board. Ensured accuracy and compliance of listings before publication and supported ad operations workflows. Data Collection Associate (Feb 2019 – Apr 2020) Collected, researched, and verified data across assigned projects to ensure accuracy and validity. Performed data entry into internal systems and supported quality checks by validating submitted information against supporting evidence.
Experience: 5 - 10 years
Manage end-to-end operations, including procurement, supplier sourcing, and government bidding. Handle RFQs/RFPs, negotiate pricing, oversee order fulfillment, and ensure timely delivery. Responsible for invoicing, accounts receivable, and maintaining accurate documentation.
Experience: 2 - 5 years
Trust & Safety Associate Monitored and reviewed player reports involving sensitive and NSFW content, ensuring proper resolution in line with platform guidelines. Used CRM tools to investigate and respond to cases, and coordinated with Customer Support and Live Operations teams to handle escalations. Provided feedback to improve Trust & Safety processes and identified potential abuse risks in new features with recommendations for mitigation.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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