Personal Assistant | Email and Chat Support

Overview

Looking for part-time work (5 hours/day)

at $3.00/hour ($330.00/month)

Bachelors Degree

Last Active

April 28th, 2024 (5 days ago)

Member Since

March 24th, 2020

Profile Description

If you're looking for someone who will help you complete the task efficiently, feel free to message me!
A disciplined, organized, flexible, and dedicated employee. I always excel in every job role that is given to me.
I currently work full-time as a billing support agent at Zynga. For the past 7 years, I have handled different accounts (Local Bank in the Philippines, COMCAST Freedom Billing, Target, Airbnb, Vivino, and Zynga). All accounts were blended—phones, emails, messaging, and live chat—so I am well-equipped for this position. This extends to:
- 45 wpm
- Local Bank in the Philippines, COMCAST Freedom Billing, Target, Airbnb, Vivino, and Zynga
- Has extensive experience as a call center representative.
- Strong familiarity with product information to inform customers
- Exceptional skills in getting the CSAT
- Outstanding performance in the quality assurance metric
- A consistent top performer in previous and current accounts
- Excellent proficiency with the Google Sheet
- Has an idea about Slack and Helpshift
I'm looking forward to joining your team!