Insurance claim specialist (motor and property claim)

Overview

Looking for part-time work (4 hours/day)

at $4.98/hour ($438.24/month)

Associates degree

Last Active

November 28th, 2023 (3 days ago)

Member Since

March 24th, 2020

Profile Description

Senior Claims Manager
Managing insurance claims
Processing refunds, cash settlements and waved late fees.
Reviewing and determine liability pertaining to a traffic iUpgrade to see actual info and deliver it to clients
Creating formal letters to customers asking for their overdue bills and providing final decision letter.
Checked to ensure that appropriate changes were made to resolve customer's complaints 
Organizing tow request, hire car reservation, Repair bookings and assessment Converting files to pdf
Utilizes Google spreadsheet for end of shift reports and to work assigned daily task so it can be monitored easily
Liaise with different dep't e.i (hire car company, repairer, assessor, towing company, police stations and other insurance company)
Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Conferred with customer's by telephone, email and SMS providing updates and resolution about the main issue on the claim.
Providing resolution to customer's complaint and manage escalations

Loans Officer
Doing Inbound/outbound calls assisting potential lenders
Carefully providing the information process to customers to make sure they are fully aware about the agreement
Doing credit check using our system in order to check who is eligible or not
Updating personal and bank details on our customer's profile to make sure the approved amount will be credited to their accounts

Financial Associate
Assisting our client monitoring their bank transaction
Conferred with customer's by telephone making sure that their main concern is resolved processing payment for their disputes
Processing refunds and waving late fees.

HR Clerk/ Field Coordinator
Monitoring time tracker of every employee
assigned to the production
Creating daily schedule 
Liaise directly to our payroll team for every salary dispute and Government application loan update.
Assisting newly hired employee/ endorsing them to the 
production personnel.
Utilizes Google spreadsheet for end of shift reports and to work assigned daily task so it can be monitored easily
Conducting pre orientation to newly hired, explaining company rules and making sure that they are fully aware about their schedule.
Manually organize employee's 201 files and making sure their requirements is complete and secured