E-Commerce | Shopify | Backend | Customer Support

Overview

Looking for full-time work (8 hours/day)

at $8.39/hour ($1,600.00/month)

Bachelors Degree

Last Active

June 3rd, 2026 (10 days ago)

Member Since

March 22nd, 2020

Profile Description

BANK EMPLOYEE for 7 years bringing a wealth of knowledge in administrative support. My previous role in a bank required high attention to detail and the ability to work in a fast-paced environment.

Tasks:
Customer Service including Customer Complaint Handling
Client onboarding, Customer Verification and Account Maintenance
Security and Compliance
Product Cross Selling

E-COMMERCE OPERATIONS ASSISTANT

Roles:

BACKEND OPERATIONS ASSISTANT MANAGER

Oversee order processing and fulfillment to ensure timely delivery
Process returns, refunds, and chargebacks
Communication between operations, customer service, and logistics
Troubleshoot backend issues
Profitability Sheet
Propose process improvements to streamline backend operations

SUPPLY CHAIN MANAGER:
Manage daily order processing and fulfillment operations
Coordinate with 3PL providers and fulfillment centers to ensure timely shipments
Resolve order discrepancies, inventory mismatches, and fulfillment issues
Verify supplier invoices, stock costs, and related financial records
Maintain and update master data, including new product entries
Track order flow and logistics performance metrics
Recommend process improvements to optimize supply chain efficiency

PRODUCT LISTER:
Create and upload products (titles, descriptions, images, prices)
Update inventory levels and product availability
Monitor and maintain listing quality, correcting errors or outdated information

OTHERS:
Handling disputes and refunds
Respond to customer inquiries via email, Instagram/Facebook ----------
Launch basic Facebook ad campaigns (provided with ad copy/creative)
Social Media Posting


OTHER TASKS I CAN DO:

Research-Related Tasks
Basic Photo Editing
Basic Video Editing
Basic Reel Editing
Data Entry

TOOLS I USE:

Shopify
GorgiasFacebook Ads
Poky
LinkedIn Sales Navigator and LinkedIn Recruiter
Manatal
Dripify
Recruiter Flow
Follow Up Boss
LG Pass
Sign Now
Geekpay
Canva
CapCut
Google Drive / Sheets / Calendar / Mail
Microsoft Word / Excel / PowerPoint
Tiktok, IG, Facebook, Youtube
Zoom / TeamViewer / Skype
Microsoft Teams, Slack, WhatsApp