BANK EMPLOYEE for 7 years bringing a wealth of knowledge in administrative support. My previous role in a bank required high attention to detail and the ability to work in a fast-paced environment.
Tasks:
Customer Service including Customer Complaint Handling
Client onboarding, Customer Verification and Account Maintenance
Security and Compliance
Product Cross Selling
E-COMMERCE OPERATIONS ASSISTANT
Roles:
BACKEND OPERATIONS ASSISTANT MANAGER
Oversee order processing and fulfillment to ensure timely delivery
Process returns, refunds, and chargebacks
Communication between operations, customer service, and logistics
Troubleshoot backend issues
Profitability Sheet
Propose process improvements to streamline backend operations
SUPPLY CHAIN MANAGER:
Manage daily order processing and fulfillment operations
Coordinate with 3PL providers and fulfillment centers to ensure timely shipments
Resolve order discrepancies, inventory mismatches, and fulfillment issues
Verify supplier invoices, stock costs, and related financial records
Maintain and update master data, including new product entries
Track order flow and logistics performance metrics
Recommend process improvements to optimize supply chain efficiency
PRODUCT LISTER:
Create and upload products (titles, descriptions, images, prices)
Update inventory levels and product availability
Monitor and maintain listing quality, correcting errors or outdated information
OTHERS:
Handling disputes and refunds
Respond to customer inquiries via
Launch basic
Social Media Posting
OTHER TASKS I CAN DO:
Research-Related Tasks
Basic Photo Editing
Basic Video Editing
Basic Reel Editing
Data Entry
TOOLS I USE:
Shopify
Gorgia
Poky
LinkedIn Sales Navigator and LinkedIn Recruiter
Manatal
Dripify
Recruiter Flow
Follow Up Boss
LG Pass
Sign Now
Geekpay
Canva
CapCut
Google Drive / Sheets / Calendar / Mail
Microsoft Word / Excel / PowerPoint
Tiktok, IG,
Zoom / TeamViewer /
Microsoft Teams, Slack, WhatsApp
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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