I am skilled in answering inbound phone calls regarding a customer's account and making outbound calls to follow up on customers when necessary. I am also skilled in maintaining composure in escalated situations. More so on building customer relationships, and earning their loyalty and trust. I am also skilled in operating accurately and efficiently in a fast-paced environment and can handle multiple responsibilities simultaneously. on the other hand, I am also skilled in giving training, conducting performance evaluations, payroll, and maintaining employee records per existing policies and legal requirements.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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