Results-driven sales and customer engagement professional with 9+ years of BPO experience specializing in customer communication, consultative selling, upselling, technical solutions, and relationship management. Experienced in working with consumers, administrators, IT professionals, and business owners while identifying customer needs and guiding conversations toward positive outcomes. Strong background in CRM systems, lead follow-up, objection handling, and maintaining high customer satisfaction. Adept at building trust, maintaining consistent communication, and working in fast-paced environments with performance goals and metrics.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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