With multiple years of experience in the BPO industry under the most well known contact centers in the Philippines, I developed my communication and inter-personal skills which helped me get leadership roles.
I started with non-voice data entry tasks, moved on as a voice and
Performing leadership tasks helped me a lot with time and activity management, creating logical action plans and ultimately meeting my passion of delivering excellent results by not just meeting but exceeding expectations.
I solely worked with American-based companies for 7 years.
I have worked in customer service for most of my tenure in the BPO industry
I am working with a team of IT professionals as a business manager in developing a company application for 3 months now
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