Current Employment Status:
Hired Full Time on Sep 28, 2016
Phoebe
Executive Virtual Assistant with Customer Service, E-commerc
Overview
Looking for full-time work (8 hours/day)
at $7.56/hour ($1,440.00/month)
College
Last Active
August 22nd, 2025 (295 days ago)
Member Since
October 7th, 2012
Profile Description
Reliable and results-driven Executive Virtual Assistant with over 15 years of experience in customer service, administrative support, and e-commerce operations. Skilled in handling inbound and outbound communication, calendar management, appointment setting, and CRM updates. Proven track record of managing Shopify stores, resolving customer concerns, and supporting executive-level operations with professionalism and discretion.
Experienced in using tools like Shopify, MOJO Dialer, Freshdesk, Salesforce, Xero, Adobe Illustrator, and Mailchimp. Known for being self-sufficient, adaptable, and proactive in fast-paced remote environments. Passionate about delivering excellent customer experiences and streamlining business processes for improved efficiency and growth.
Top Skills
E-Commerce » Shopify
Experience: 5 - 10 years
8+ years managing Shopify stores: product uploads, inventory management, and content updates Order processing, refunds, and dispute resolution Customer interaction via Facebook Messenger and email Experience using Olapic, Yotpo, and other review/marketing platforms
Customer Support » Chat Support
Experience: Less than 6 months
15+ years of experience handling customer inquiries via phone, email, chat, and CRM tools Inbound and outbound call handling Conflict resolution and complaint handling Experience with platforms like Freshdesk, Salesforce, Weave, and Zendesk-like systems Ticketing, escalation, and documentation
Customer Support » Customer Service
Experience: 10+ years
15+ years of experience handling customer inquiries via phone, email, chat, and CRM tools Inbound and outbound call handling Conflict resolution and complaint handling Experience with platforms like Freshdesk, Salesforce, Weave, and Zendesk-like systems Ticketing, escalation, and documentation
Other Skills
Office and Administration » Administrative Support
Experience: 5 - 10 years
Calendar and email management for executives Appointment setting and scheduling (including medical and real estate) Lead management and CRM updating Data entry, invoice encoding (e.g., Xero), and document handling Social media posting and basic content creation
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Talisay City, Cebu
- Tests Taken
- DISC
- Dominance: 49/42
- Influence: 67/60
- Steadiness: 77/46
- Compliance: 39/42
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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