2fd bd490088dc1

Customer Service/Data Entry/Photo Editing

99 ID PROOF
Verified Timeproof:
EXPECTED SALARY
Php 30,000.00/month ( $630 USD )
40 hrs/wk ( $3.64 USD/hr )
EDUCATION
2 Year College Undergraduate
EXPERIENCE
Web Researcher/Data Entry|CSA, Technical Support-Google SYKES Asia, Inc.| Customer Service and Digital Assistant Associate-AT&T Convergys/Concentrix| Customer Service Associate-Foxtel Teleperformance
BASIC INFORMATION
Age:
30
Gender:
Female
Location:
marikina , metro manila
Tests Taken:
IQ
Score:  125

DISC
Compliance:35
Dominance:33
Influence:14
Steadiness:18

English
 C2(Advanced/Mastery)
Last Active:
2021-03-16
Member Since:
2020-03-21
SKILL SUMMARY

I spent more than 5 years providing robust solutions to different customers and I am very passionate about wv. Tx my previous jobs, I performed troubleshooting, help customers with complaints and questions, give customers information about products and services, walk them through, and resolve online account krcsbq. Hdsmunicating with customers through various channels. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Had worked for Telco Leading Company and Service Provider in the US such as AT&T and Foxtel in Australia. Additionally, I am highly skilled in support offering versatile office skills like web researching, data entry, data collecting, telephone handling, and other administrative skills. Keen on using Microsoft programs and Google drive/docs. I believe my training, experiences, and proven abilities as a Customer Service, Technical Support, and Data Entry specialist will allow me to significantly contribute to the productivity and quality of your company's division.
Furthermore, I am an experienced photo editor (Adobe Photoshop, Lightroom). I provide the following services: Photo enhancing (colors adjustment, exposure fix, etc. Product editing (color changing, background or object removal, adding object or person).

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Excel
  • Research
  • Speaking
  • Lead Generation
  • Sales Representative
  • Social Media Marketing
  • Logo Design
  • Video Editing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support
  • Other Project Management

Office & Admin (Virtual Assistant)
EXPERIENCE

Data entry and Lead Generation

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Excel
  • Personal Assistant
  • Research

English
EXPERIENCE

I spent 3 years as a Customer Service in the BPO industry.

SKILL RATING
  • Speaking
  • Writing

Writing
EXPERIENCE

I have 3 years' experience in writing. I'm working in the BPO industry and most of the time we are documenting customer's information and concern, it should be detailed and understandable.

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Technical Writing

Marketing & Sales
EXPERIENCE

I have 3 years experience in Sales. I worked in both retail and wholesale companies. I became a sales associate and promoter for years so I know how to promote products and assist customers.

SKILL RATING
  • Lead Generation
  • LinkedIn Marketing
  • Sales Representative
  • Social Media Marketing

Graphics & Multimedia
EXPERIENCE

I've been doing photo and video editing for 2 years.

SKILL RATING
  • Animation Specialist
  • Graphics Editing
  • Logo Design
  • Photoshop
  • Video Editing

Customer Service & Admin Support
EXPERIENCE

I have more than 3 years of experience in a Call Center. I had experience in both phone and live chat support.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Project Management
SKILL RATING
  • Other Project Management

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