Marlla
Strategic Executive Assistant & Operations Partner | C-Suite
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.72/hour ($909.09/month)
Bachelors degree
Last Active
June 26th, 2026 (today)
Member Since
March 19th, 2020
Profile Description
Overview:
Experienced operations leader (11+ years in BPO & team-scaling environments) transitioning into an Executive Assistant / Virtual Assistant role — equipped to become your trusted right-hand so you can focus on what matters most.
What I deliver (so you win):
Calendar & Focus Protection: I’ll orchestrate your schedule, juggle multiple time zones, filter requests, and channel your time into high-impact actions.
Stakeholder & Workflow Alignment: I connect dots across teams, clients, and strategic partners so nothing falls through the cracks.
Process & Systems Architecture: I build and refine repeatable systems (SOPs, dashboards, escalation protocols) to cut chaos and free up your headspace.
Confidential & High-Stakes Communication: With extensive leadership support experience, I handle sensitive information and communications with professionalism and discretion.
Operational Intelligence: Data-driven mindset — I track metrics, surface risks & opportunities, and translate executive decisions into measurable outcomes.
Selected Achievements:
Coordinated executive and team schedules across multiple time zones, supporting 300+ staff onboarding sessions.
Managed inboxes with priority filtering, drafting, and response coordination for senior leadership in fast-paced operations.
Developed SOPs and scorecards that reduced operational inefficiencies by ~15%.
Led a team of 6–7 Team Leaders and 100–300 associates; coached performance and improved retention in a high-volume BPO setting.
Tools I'm fluent with:
Microsoft 365 (Outlook, Excel, Teams), Google Workspace, Asana/Trello, Slack, Zoom, CRM dashboards. (Happy to adapt to your preferred stack.)
My ideal role:
Full-time (8 hours/day) remote Executive Assistant / Executive Business Partner supporting a visionary leader who values proactive, strategic, operationally-minded support. My rate: US$4.92/hour (? US$909/month), and I’m available to start immediately.
Let’s talk if you’re looking for someone who keeps your day moving, your focus sharp, and your organization aligned.
Top Skills
Office and Administration » Calendar Management
Experience: 5 - 10 years
Coordinated executive and team schedules, managed multi-timezone meetings, and organized onboarding sessions for 300+ staff.
Office and Administration » Email Management
Experience: 10+ years
Handled executive inboxes by prioritizing, drafting, and filtering emails to ensure timely responses and professional communication.
Office and Administration » Stakeholder Management
Experience: 2 - 5 years
Served as primary contact with clients and cross-functional teams, providing performance updates and aligning workflows across operations, quality, and training.
Other Skills
Project Management
Experience: 2 - 5 years
Tracked deadlines, deliverables, and progress across tools, keeping teams aligned and projects on schedule.
Project Management » Process Improvement
Experience: 5 - 10 years
Created scorecards, escalation protocols, and SOPs that streamlined workflows and improved operational efficiency by up to 15%.
Office and Administration » Calendar Management » Scheduling
Experience: 2 - 5 years
Planned shift coverage, optimized staffing for peak hours, and scaled teams by 55% during high-demand seasons.
Office and Administration » Client Relationship Management
Experience: 5 - 10 years
Built and maintained strong client relationships by providing regular performance updates, addressing concerns promptly, and aligning operational strategies with client goals.
Professional Services » Management Services » Events Management
Experience: 5 - 10 years
Organized leadership meetings, training workshops, and employee engagement events, preparing agendas and documenting minutes.
Accounting » Financial Accounting » Financial Reporting
Experience: 2 - 5 years
Prepared detailed weekly and monthly reports for senior management and clients, highlighting trends, risks, and actionable insights.
Office and Administration » Data Management
Experience: 5 - 10 years
Compiled weekly performance data and created clear summaries to support executive decision-making and client updates.
Human Resources » Onboarding
Experience: 1 - 2 years
Coordinated hiring ramps of up to 200+ associates; scheduled training calendars; and monitored progress through nesting to production.
Office and Administration » Quality Assurance
Experience: 2 - 5 years
Partnered with QA teams to design guidelines, review call/chat interactions, and drive continuous improvement in customer satisfaction.
Office and Administration » File Management
Experience: 2 - 5 years
Organized digital filing systems for reports, SOPs, and shared documents for easy remote access.
Office and Administration » Team Leadership
Experience: 5 - 10 years
Led 6–7 Team Leaders and 100–300 associates; conducted performance reviews and one-on-one coaching to boost engagement and retention.
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Antipolo, Rizal
- Tests Taken
- DISC
- Dominance: 54%
- Influence: 22%
- Steadiness: 8%
- Compliance: 16%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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