Current Employment Status:
Hired Part Time on Jul 15, 2019
Data Entry, Virtual Assistant, Web Research, Lead Generation, Telemarketer, Customer Service Representative, Transcription
I had been working for numerous clients for more than 4 years here in oDesk doing project managing, customer service (phone,email,chat) ,administrative, web and lead research,back office assistance, data entry,and virtually anything that can be completed online. I worked as a Ecommerce Order Processing Clerk here in oDEsk entering Sales Orders, Invoicing and Shipments.We use SOS inventory and Volusion. I have good knowledge in entering transactions into QuickBooks Online and CRM's like Zoho and Saleforce. This company is a online store and we have a client from Wayfair we offer pillows online. I worked for a client that has a product in Amazon which requires attention to details a lot. I am assigned to create account,shop or buy products.I have experience with Amazon central. I also worked for a client which needs to added products at the backend of the website. I am used to look for Sku's, sizes, etc. and match it with different website and many times copy detailf from one website to another. Basically all my job experience are data entry, admin and Virtual assistant jobs.
I can write and speak in English fluently. Being a Customer Service Represantative for more than 2 years helped me to be confident with this language. It becomes natural to me.
I have 2 years of Telemarketing Experience.
I worked as a Customer Service Officer in an Airline Industry based in Australia. After a year I became A Quality Assurance staff that listen to agent if they are giving good quality service or have good phone etiquette. I also handle newly hired employees and train them and give good product knowledge. I've done Data Entry jobs with good quality.
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