Alecca

Customer Service VA

85 ID PROOF
Verified
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Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Associates degree

Last Active

May 26th, 2024 (22 days ago)

Member Since

March 19th, 2020

Profile Description

Qualifications:

• Total working experience: 9 years
• Technical Support (voice): 5 years and 5 months
• Technical Support (non-voice): 2 years
• Customer Service: 2 year
• CRM exp: 5 years and 5 months
• Has background in troubleshooting internet, phone, and cable issues. Knowledgeable in the following:
• Customer Service - Phone, Chat, and Email
• CRM used: AT&T CRM
• Other tools: Spark, Sprout, MS Outlook, Zimbra, MS Office (Work, Excel, PowerPoint), Zoom, GMeet, MS Teams
•Administrative Tasks: Email and Voicemail Management, Scheduling Appointment, Data Entry, Email Correspondence

Top Skills

Customer Support » Phone Support » English Speaking

Other Skills

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
31
Gender
Female
Website
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Address
CALOOCAN CITY, METRO MANILA
Tests Taken
IQ
Score:  121
Uploaded ID
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