Social Media Manager | Virtual Assistant

Overview

Looking for part-time work (4 hours/day)

at $10.00/hour ($880.00/month)

Bachelors degree

Last Active

April 30th, 2024 (6 days ago)

Member Since

March 18th, 2020

Profile Description

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?? Has more than 5 years of overall working experience in BPO
?? With Telco, Real Estate, Construction, Law Firm, Insurance, and BPO industry exposure
?? Handled US, UK, and AU Clients
?? Customer Service – 3 years

?? Inbound Calls
?? Outbound Calls
?? Chat Support
????Email Management
?? Ticketing System
?? Technical Support – 2 years
?? Order Processing - 2 years
?? Data Entry - 4 years
?? Training and Support – 3 years
?? Billing and Insurance – 1 year
?? Software/Tools:

?? CRM
?? Salesforce
?? Service Cloud (SFDC)
?? ActrionStep
?? Marketsharp
?? Eagleview
?? CompanyCam
?? Talkdesk
?? Avaya
?? RingCentral
?? Lemlist
?? Vidalytics
?? Sprout Social
?? Outlook
?? Google Suite
?? MS Office
?? Canva
?? Adobe Photoshop
?? Wondershare Filmora
?? Capcut
?? Slack
?? Teams
?? Zoom
?? Trello
?? Calendly
 
I am a results-driven strategist with a Bachelor's Degree in Business Administration, specializing in Marketing Management. I bring a wealth of experience from my four years in the BPO industry and as a virtual assistant in the real estate market, where I've developed essential communication and technical skills. For the past two years, I have gained valuable experience as a virtual assistant, primarily focused on scheduling and managing calendar invites for clients. My role also involved using Avetta tools to assist clients in signing documents. Additionally. I have been consistently assisting both existing and new clients.
My knowledge extends beyond my degree, as I've completed online courses in WordPress and Marketing, Facebook Ads, Email Management and Support, and Graphic Design using Canva. Additionally, I finished intensive training in Social Media Management and Marketing at the Department of Information and Communication Technology, which has allowed me to reach my full potential in this field.
As an excellent listener and a good follower of instructions, I can work independently and with minimal supervision to complete projects. My time management skills and attention to detail make me a well-organized team player who is passionate about their work.
I'm a lifelong learner who isn't afraid of failure. With my determination and ambition to set a new standard, l can help you set yourself apart and excel above all others.