Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

April 23rd, 2024 (11 days ago)

Member Since

March 17th, 2020

Profile Description

Dearest Clients,

First off, I want to say thank you and I appreciate you a lot reading this profile! :)

To give you a little background about my previous experiences, I work as a Support Advisor for an E-commerce Platform(Shopify) email support, I answer emails more likely about subscription plans, inquiry about the platform and provide basic troubleshooting methods(if needed). I also provided business coaching based on the current performance of the store and I stayed with Shopify for 2 years and 10 months.

Moreover, prior to working as a Support Advisor, I also worked as Customer Service Representative for one of the biggest Business Logistics Internationally that was based in Kentucky. My role includes, scheduling pick-ups, tracking packages and process custom clearance if the customer is choosing us to clear their customs(for international shipments).

Furthermore, before I enter the BPO industry. Right after I graduated my degree of Bachelor of science in Business Administration specializes in Financial Management, I worked as a Frontline Assistant in one of the service agents of Western Union and my role includes processing Western Union Remittances, answering queries about the process in sending/receiving Western Union Remittances, analyzing legitimate transactions, processing bills payment and money changing transactions. Other than that, I was the Branch Lead so I do the daily, weekly, monthly and yearly reports that includes, Financial Statements, Cash Flows, Balance Sheets and Asset Inventory.

Given the experiences I have, I can assure you that I am always doing my best and open to being trained. If you have more questions or clarifications, please don't hesitate to contact me or we can arrange a zoom call.

Wishing for the best of you and your business! :)

Best Regards,
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