Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 29th, 2024 (17 days ago)

Member Since

March 17th, 2020

Profile Description

I help businesses through exceptional customer service since 2016. ????

  ????My mission is to help you by making sure that every customer who interacts with your business has a positive experience that leaves them feeling satisfied.

 Below are the tasks that I can take care of:  ????Handling inquiries and resolving issues thru calls, email, chat and social media.
????Retaining customers from cancelling their orders or subscription.
????Order placing, managing orders and customer’s account.
????Responding to customer’s reviews and ratings. 
????Maintaining cancellation and refund within the acceptable rate. 
????Handling chargebacks and claims.

I am also knowledgeable when it comes to using these customer service tools: 

????Meta Business Suite 
????JIVO 
????Amazon Seller Central 
????Ring Central        
????Vici Dial 
????Limelight CRM 
????Konnektive CRM 
????Upgrade to see actual info CRM        
????Slack        
????Hipchat

My goal is to help you create and retain loyal customers.

?????If you are sold and you think we are fit.
????Drop a message and let me know.
?What time works best for you for a discovery call. ????