Kalvin

Customer Support Hero, B2B Sales & Lead Generation Expert

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

April 29th, 2024 (16 days ago)

Member Since

March 14th, 2020

Profile Description

Hit and exceeded daily targets to ensure efficiency and effectiveness as a Happy Ambassador.Helped resolve issues of customers creatively and professionally.Made product recommendations to customers based on needs and preferences. Guided Happy Ambassadors in their day to day customer related interactions by providing acceptable resolution and accurate information on how to resolve any issue. Maintained up-to-date knowledge of Bark’s products and services to pro-actively mentor colleagues on how to execute complicated tasks to help improve their performance. Managed various escalated interactions to ensure customer satisfaction and business Upgrade to see actual infomunicated with upper management to determine the root cause of escalation to improve escalation procedures.

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Email Marketing

Marketing » Telemarketing

Customer Support » Email Support

Office and Administration » Data Entry

Real Estate » Appointment Setting

Real Estate » Lead Generation

Customer Support » Sales Support

Office and Administration » Email Management

Office and Administration » Travel Planning

Basic Information

Age
31
Gender
Male
Website
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Address
Taguig
Tests Taken
IQ
Score:  125
DISC
Dominance: 45
Influence: 44
Steadiness: 5
Compliance: 5
English
C2(Advanced/Mastery)
Uploaded ID
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“I have one of the best VAs I've had in a long time...she's been amazing”

Davonna Willis

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