Marfel
Virtual Assistant / Lead Generation / Client Care Associate
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
College Level
Last Active
March 27th, 2024 (31 days ago)
Member Since
March 14th, 2020
Profile Description
Virtual Assistant / Customer Support<8efe80624d780eba0c6493ec45140364>
- Excellent verbal and written communication skills
- Attentive, emphatic, resourceful, and persuasive
- Able to create weekly and monthly reports on customer service and product inventory
Subject Matter Expert
- Able to create reports from data, call audits,
- Experience in overseeing Customer Service Associates and providing assistance in authorization and claims
- Able to evaluate key metrics of agents for quality assurance
Lead Generation / Social Media Assistant
- Tech and social media savvy
- Ability to create online content, hashtags, and influencer marketing
Proficient in the following tools, software, and applications:
Asana
Microsoft Office 365
Shopify and Shopify Apps
Gorgias
Aircall
Instagram
Canva
Google Suite
Other skills:
Video / Graphics Upload
Lead Research
File Maintenance
Social Media Content Creation
Social Media Influencer/Blogger Outreach
Call Transcription
Rapport Building and Strategic Prospecting Skills
Influencer/Blogger Outreach
Web Research
Top Skills
Customer Support
Customer Support » Social Media Moderation
Office and Administration » Travel Planning
Other Skills
Customer Support » Email Support
Customer Support » Phone Support
Office and Administration » Microsoft Excel
Customer Support » Phone Support » English Speaking
E-Commerce » Inventory Management » Quality Control
Human Resources
Real Estate » Appointment Setting
Customer Support » Technical Support
Customer Support » Forum/Community Moderation
Customer Support » Content Moderation/Management
Office and Administration » Translation
Office and Administration » Email Management
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Amadeo, Cavite
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 30%
- Influence: 30%
- Steadiness: 12%
- Compliance: 27%
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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Iryn Wee: A Spanish-Speaking OFS’s Journey to Success
Meet Iryn Wee, a 40-year-old Filipino specialist from Cavite, Philippines. She works as a bilingual virtual assistant, catering to a real estate and construction company based in Houston.
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