Zuzzevelle

Customer Service/Virtual Assistant/SMM

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Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Bachelors degree

Last Active

May 12th, 2024 (21 days ago)

Member Since

March 14th, 2020

Profile Description

Experienced customer support specialist with a decade-long tenure across ecommerce, travel, and healthcare sectors. Skilled in delivering top-tier service, resolving inquiries, and fostering client satisfaction. Background in training new teaUpgrade to see actual infombers and proficiency as a technical support specialist in eSIM technology and telecommunications. Proven track record in enhancing customer experiences and driving positive outcomes.

Top Skills

Customer Support

Experience: 5 - 10 years

"Proficient in providing exceptional customer service, adept at addressing inquiries, resolving issues, and ensuring customer satisfaction through clear communication, empathy, and problem-solving skills. Proven track record of building positive relationships with customers and exceeding expectations in fast-paced environments."

Customer Support » Email Support

Experience: 5 - 10 years

"Skilled in email support, proficient at promptly responding to inquiries, resolving issues, and providing comprehensive assistance to customers. Demonstrated ability to communicate effectively via written correspondence, maintain professionalism, and deliver timely solutions to meet customer needs."

Customer Support » Technical Support

Experience: 5 - 10 years

"Experienced in technical support, proficient at diagnosing and troubleshooting technical issues, providing clear instructions, and resolving challenges efficiently. Demonstrated expertise in assisting customers with software, hardware, and network-related problems while maintaining a courteous and helpful demeanor. Strong commitment to delivering high-quality support and ensuring customer satisfaction."

Other Skills

Customer Support » Phone Support

Experience: 5 - 10 years

"Skilled in phone support, adept at handling a high volume of incoming calls, addressing customer inquiries, and resolving issues promptly and effectively. Proficient in active listening, clear communication, and providing personalized assistance to meet customer needs. Proven ability to remain calm and composed under pressure while delivering exceptional service and building positive rapport with customers."

Office and Administration » Personal Assistant

Basic Information

Age
31
Gender
Female
Website
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Address
Norzagaray, Bulacan
Tests Taken
None
Uploaded ID
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