Overview

Looking for work (0 hours/day)

at $0.00/hour ($0.00/month)

Bachelors Degree

Last Active

May 26th, 2022 (716 days ago)

Member Since

March 11th, 2020

Profile Description

Making life less difficult for my clients by providing quality service and giving maximum effort.

-Customer Service Representative
-Trained Virtual Assistant
-Sales Consultant
-Business Owner
-Took up Bachelor of Science in Business Administration major Marketing Management
-I have 3 years experience in Customer Service with Sales Marketing & Office tasks.

I see that you need some help offloading and upgrading some of the tasks in your successful and growing company. I can help with that and can start right away! 
My name is  Upgrade to see actual info Upgrade to see actual info, I aim to be your CSR-of-choice. My commitment is to give you the best value of service for your marketing/ office tasks by providing you with the widest array of services. I can help make your life easier by taking some of the load off of you.
I’m a great fit for this role because I am a passionate Customer Service Representative, Trained Virtual Assistant, Sales and Marketing Professional and a Social Media Marketer who's really eager to be an asset to your company. If we were to get started, I can help you with the following:

1. CUSTOMER SERVICE TASKS
-Liaising/ negotiating directly with clients through answering phone calls, emails and face to face.-Booking and scheduling of client’s appointments .
-Provide rates/quotations,products and services knowledge to the clients.
-Processing orders, forms, applications, and requests of clients.
-Maintaining and filing all client’s documents and company systems.
-Coordinates with other departments with regards to client’s inquiries and requirements.
-Establishes, develops, and maintains positive business and customer relationships.
-Ensures high levels of customer satisfaction through excellent  service.

2. VIRTUAL ASSISTANCE
-Data entry in Word or Google Docs
-Transcription (Transcribing voicemail, video or audio, podcasts etc.)
-Internet research
-Typing
-Making reports (Creating basic reports)
-Sending Invoices
-Email Management/ Filtering
-Booking appointments with client
-Following up with clients
-Receptionist duties (Answering occasional calls)
-Calendar Management
-File Management (Organizing files using Dropbox etc.)
-Database building (updating email or contact lists)
-Research  on certain topics for blog posts, newsletters or others
-Personal errands (Purchasing gifts for loved ones/ family members online)
-Hotel and Flight Booking
-Preparing Slideshows (Powerpoint Presentations)
-Dropbox/ Google Drive Organization
-Creating/ Managing Spreadsheets
-Preparing Powerpoint/ Keynote Presentations
-PDF Conversion, Splitting and Merging 

3. SOCIAL MEDIA MARKETING
-Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube)
-Manage and update Social Media Accounts
-Promotions and marketing
-Uploading videos to other Video Sharing Sites/ Social Media
-Answer inquiries and Messages on All Channel & Profiles
-Create Slideshare Presentations
-Joining SMM groups and interacting-Increasing followers

4. SEO TASKS
-On-page optimization
-Off-page optimization
-SEO Campaign Plan
-Blog Commenting

5. GRAPHIC DESIGN TASKS
-Basic designing Logos, Banners, Icons, eBook Covers and Headers
-Basic video editing 

6. EMAIL MARKETING
-Creating a New List in Email Marketing Software
-Adding and Removing Subscribers from Lists
-Creating and Scheduling Broadcast Emails to Promote Content
-Editing Follow-up Emails and Auto-Responders
-Creating Email Newsletters
-Editing/ Proofreading Emails

7. LEAD GENERATION TASKS
-Building Lists
-Email Handling and Responding
-Generating Leads via Social Media

Please feel free to contact me, it’ll be an honor to serve you! 

Best regards,
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