A+ Customer Support / VA  / Team Management / SHOPIFY PRO

Overview

Looking for full-time work (8 hours/day)

at $6.25/hour ($1,100.00/month)

Bachelors degree

Last Active

May 10th, 2024 (5 days ago)

Member Since

March 10th, 2020

Profile Description

Tired of handling organizational & operational tasks?

E-commerce B2B & B2C Management? Check!
Customer Satisfaction Guru? Done!
Fast Career Progression? Been There, Done That!

TEAM MANAGEMENT 
- Real-time Monitoring
- Scheduling & Calendar Management
- Staff Management
- Performance Analysis
- Support Structures

PRODUCT MANAGEMENT 
- Managed Product Listings
- Maintained SEO Considerations
- Shopify Store Integration
- Data Collection, Organization & Maintenance
- Inventory Management
- Price Management

PROJECT MANAGEMENT 
- Assuring Quality Standards Expected by Clients
- Hitting Deadlines
- Implementing Quality Control Processes
- Conducting Reviews & Testing
- Addressing Any Identified Discrepancies or Defects

CLIENT MANAGEMENT 
- E-commerce Store Integration Requests
- Account Management
- Understanding Client Needs
- Product & Store Troubleshooting
- Providing Support
- Updating YouTube & Shopify Merch Shelf
- Keeping Records

OPERATIONS MANAGEMENT 
- SOP Creations
- KPI Tracking
- Real-Time Performance Monitoring
- Adherence and Queue Management
- Capacity Planning
- Report Generation
- Moderating and Managing Customer Reviews

TECH STACKS 
- Shopify
- Asana
- Gorgias
- Google Workspace
- MS Office 365
- Airtable
- Notion
- Slack
- Facebook
- LinkedIn
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- Dropbox
- Google Drive
- Zoom
- Telegram
- WhatsApp
- Instagram
- Zendesk
- Aircall
- MS SharePoint 

I am a very Tech-Savvy guy and I'm always up for a challenge! Let's discuss how can I be a great part of your company's success story! 

Ready to Move Forward? 

Send me a message
Let me know your problems and goals
Let's discuss via call 

Talk to you soon! 
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