Tidalgo,

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($699.99/month)

Associates degree

Last Active

March 28th, 2024 (30 days ago)

Member Since

March 8th, 2020

Profile Description

Dedicated and results-driven professional with an experience in e-commerce management and customer support. I bring a wealth of expertise in Shopify administration and theme customization, with a passion for delivering exceptional customer experiences through chat and email interactions.

Shopify Administration and Theme Editor:I possess advanced skills in navigating the Shopify admin interface, leveraging its features to optimize online stores for peak performance. Proficient in customizing the theme editor, I ensure a visually compelling and user-friendly digital storefront. From implementing design changes to managing inventory and product listings, I have a comprehensive understanding of the Shopify ecosystem.
Customer Support Specialist:With a customer-centric approach, I excel in handling customer inquiries through phone, chat and email channels. I am adept at providing timely and accurate information, addressing concerns, and ensuring a positive customer experience. My commitment to quality service extends to proactive issue resolution, contributing to overall customer satisfaction and loyalty.
Key Skills: - Shopify Administration - Theme Editor Customization - Customer Inquiry Handling (Chat and Email) - E-commerce Best Practices - Communication and Interpersonal Skills - Problem-solving and Troubleshooting - Collaboration and Teamwork
Professional Approach:
I thrive on the challenge of balancing the technical intricacies of Shopify administration and theme customization with the interpersonal dynamics of customer support. My goal is to contribute to the success of e-commerce ventures by creating seamless online experiences and fostering strong customer relationships.
If you're seeking a proactive and versatile professional with a holistic skill set in Shopify management and customer support, I am ready to bring my expertise to your team and contribute to the continued success of your e-commerce endeavors.

Top Skills

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Professional Services » Management Services » Inventory Management » Merchandising

Experience: 1 - 2 years

I've been assisting merchants in Shopify with their admin and Inventory management

Other Skills

Customer Support » Technical Support

Customer Support » Social Media Moderation

Office and Administration » Data Entry

Customer Support » Forum/Community Moderation

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Experience: Less than 6 months

Office and Administration » Email Management

Basic Information

Age
27
Gender
Female
Website
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Address
Mandaue, Cebu
Tests Taken
English
C2(Advanced/Mastery)
Uploaded ID
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