Krishena
Customer Experience & E-Commerce Support Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.81/hour ($1,120.00/month)
Bachelors degree
Last Active
July 8th, 2026 (3 days ago)
Member Since
March 2nd, 2020
Profile Description
Results-driven Customer Experience and E-Commerce Support Specialist with 13+ years of experience supporting global customers across the US, UK, Australia, and New Zealand markets.
Skilled in Shopify administration, Gorgias ticket management, order fulfillment, refunds, returns, customer retention, and multi-channel support. Adept at handling high-volume workloads while maintaining exceptional service standards and delivering positive customer outcomes. Known for combining empathy, efficiency, and commercial awareness to improve customer satisfaction, protect revenue, and strengthen brand loyalty.
Passionate about creating seamless customer experiences that contribute directly to business growth.
Top Skills
E-Commerce » Inventory Management » Quality Control
Experience: Less than 6 months
Customer Support
Experience: Less than 6 months
Customer Support » Phone Support
Experience: Less than 6 months
Other Skills
Office and Administration » Translation
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Customer Support » Phone Support » English Speaking
Experience: Less than 6 months
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Alubijid, Misamis Oriental
- Tests Taken
- IQ
- Score: 94
- DISC
- Dominance: 37
- Influence: 7
- Steadiness: 38
- Compliance: 18
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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