Quality Assurance Analyst

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

May 14th, 2024 (yesterday)

Member Since

March 1st, 2020

Profile Description

I've been in the BPO and online freelancing industry for 7 years now. I started as an agent/associate and got promoted to being a Quality Assurance Analyst in just a span of 2 years. I have a strong background in customer service - from exposure to customer chats and emails, to being able to coach associates in providing quality customer service. I have excellent English proficiency skills - both in writing and speaking. I also have knowledge in Accounting as it was the course I took up in college.I am a fast learner and could work well under pressure, even without supervision.

Top Skills

E-Commerce » Inventory Management » Quality Control

Customer Support

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Accounting

Marketing » Content Creation » Proofreading

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: Quezon City, Metro Manila

Tests Taken: IQ
Score: 125: DISC
Dominance: 36
Influence: 36
Steadiness: 21
Compliance: 7: English
C2(Advanced/Mastery)

Uploaded ID: Sign Up with Pro Account to View

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Samori Coles

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