Current Employment Status:
Hired Full Time on Apr 5, 2020
Currently working as a Customer Service Lead for an E-commerce business.
Customer service specialist with 8+ years of experience working with different types of accounts in Telco, Hotel Reservation, and Logistics settings. Listed below are my soft and hard skills:
Soft Skills:
Decision-making
Written and verbal communication
Teamwork and collaboration
Empathy
Hard Skills:
Providing Customer Support (Calls &
Shopify
Freshdesk
Order Fulfillment
Click up
Airtable
Google Sheets and Docs
Google Drive
Social Media Platforms
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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