Virtual Assistant/Chargeback Analyst/Executive Assistant

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

May 5th, 2024 (20 days ago)

Member Since

February 26th, 2020

Profile Description

I aUpgrade to see actual infolanie, from Quezon City, Philippines. 

I have 5 years of experience in the industry including of being a Virtual Assistant. In my 5 years, I have handled various positions such as administrative assistant, executive assistant, and accounting assistant and have gained knowledge and skills through them. Below are the skills that I am capable of that I believe can help the company lessen what is on the table.
• Calendar Management
• Customer support 
• Encoding customer orders in an Excel file and coordinating with the warehouse team when there is a problem encountered by the customer.
• Handling refunds and replacement of items when damaged
• Email Management
• Handled Collection and Billings
• Preparing invoice and sent them out to clients
• Preparation of Aging to follow up clients for their debts
• Handling and preparing expense reports
• Handling large data using SQL and making it easy to read using Pivot. 
• Data entry using MS Excel
• Handled confidential information
• Monitoring and encoding of cheques and cash on hand in QuickBooks and SAP
• Processing disputes, uploading documents to fight chargebacks
• Handling and creating a database of merchant accounts using Google Sheets 
• Managing the database of merchant accounts and requesting a new password for accounts that need a new password from a client.
• Managing people and making sure they are following the correct procedures. 

Below are the tools I am capable of using;
1.MS Office (Word, Excel, Powerpoint)
2. SAP
3. Salesforce
4. QuickBooks
5. Google Workspace
6. SQL 
7. Customer Service 
8. CRM
9. Slacks
10. Notion

I am a also open and eager for new learnings and knowledge that may help me build my skills and capabilities. 

I would love to get feedback, be interviewed by your team, and show how much I want to be part of your company. Please contact me if you have more questions or concerns.  

CV - Upgrade to see actual info


Thank you.

Regards, 
Mel