John

Virtual Assistant | Amazon VA|IT Technical Support

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors Degree in Information Technology

Last Active

November 13th, 2024 (21 days ago)

Member Since

February 25th, 2020

Profile Description

Hello, my name is Upgrade to see actual info and I am from the Philippines. I have been working as a freelancer for more than a year now. I have worked in IT for 5 years in a BPO company, I am well-versed in working with huge organizations and know how to follow the Hierarchy.

IT Support
Major responsibilities include providing level 1, 2  IT Support to the customers and internal staff through the Ticketing System, Help Desk support, System Maintenance, and Monitoring.
Key Skill: Ticketing System, Network and Networking devices monitoring, Windows Administration, ManageEngine Desktop Central, Service and Performance monitor, Zendesk, Chat Support, and system troubleshooting.

Top Skills

Customer Support » Technical Support

Office and Administration » Data Entry

Experience: 2 - 5 years

Other Skills

Customer Support

Experience: Less than 6 months

Systems Administration » Windows Administrator

Experience: 2 - 5 years

Office and Administration » Administrative Support

Experience: 1 - 2 years

Software » Network Administration » Active Directory

Experience: Less than 6 months

Customer Support » IT » IT Asset Management

Experience: 2 - 5 years

Basic Information

Age
32
Gender
Male
Website
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Address
Las pinas City, Metro Manilla
Tests Taken
DISC
Dominance: 40%
Influence: 30%
Steadiness: 23%
Compliance: 7%
English
B2(Upper Intermediate)
Government ID
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